Standard Terms and Conditions
We’re excited to have you on board and look forward to working with you to help grow your career and amplify your presence. To ensure that we’re all on the same page and that our partnership runs smoothly, these standard terms and conditions will govern our relationship moving forward.
These standard terms outline the services we’ll provide, our responsibilities, and yours, as well as important details like payment and cancellation policies. If you have any questions or need clarification on anything, please don’t hesitate to reach out.
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1. Background
A. The Client (the individual or entity engaging The Double Agents, hereafter “TDA”) acknowledges that TDA possesses the necessary qualifications, experience, and abilities to provide the agreed services.
B. TDA agrees to provide such services to the Client under the terms outlined in this Agreement.
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2. Services Provided
The Client engages TDA to provide talent management services, subject to the terms of this Agreement. Membership benefits are outlined in the Joining Form; however, completing the Joining Form does not constitute an agreement until TDA formally accepts the Client.
TDA offers four membership tiers as described in the Joining Form:
• Essential Membership (£100/month)
• Professional Membership (£200/month)
• Thought Leader Membership (£250/month)
• Retainer Membership (£25/month)
The services provided under each tier may differ from those described in the Joining Form. Upon acceptance, TDA will create a tailored strategy outlining the specific services to be provided. This strategy will be shared with the Client for review and approval before implementation. Once approved, the strategy will constitute the services in the agreement.
2.2 Any additional services must be mutually agreed upon in writing.
2.3 Editorial Contributions:
• Clients who contribute editorial content to publications do so under the terms and conditions of those publications.
• Any relationship between the Client and the publication, whether paid or unpaid, is direct and independent of TDA.
• TDA’s role is limited to editing and submitting the Client’s content to the publication on their behalf.
• TDA cannot be held liable for editorial content contributed to any publication or any resulting libel, harm, or offence that may arise.
3. Limitations of Service
3.1 TDA makes no guarantees regarding:
• Paid work opportunities.
• Removal of offending materials online.
• Securing specific outcomes from its services.
3.2 Clients must contract directly with commissioners for opportunities. TDA is not liable for non-payment or breaches by third-party commissioners.
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4. Term of Agreement
4.1 The Agreement begins upon acceptance by TDA and remains in effect until terminated.
4.2 Termination Conditions:
• Either party may terminate the Agreement with 30 days’ written notice.
• Immediate termination applies in cases of material breach or mutual agreement.
4.3 Upon termination, the obligations of TDA will cease except as required by Sections 5 and 6 (Confidentiality and Intellectual Property).
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5. Performance
5.1 Both parties agree to take all reasonable steps to ensure the Agreement’s terms are effectively implemented.
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6. Currency
6.1 All payments under this Agreement are in GBP unless otherwise agreed.
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7. Payment
7.1 Membership fees are based on the selected tier and invoiced monthly.
7.2 A one-off administration fee of £50 applies upon execution of this Agreement, unless waived. This is due on receipt of invoice.
7.3 Payment excludes VAT unless specified.
7.4. Membership fees are generally payable by direct debit.
7.4 No reimbursements for expenses incurred by TDA unless pre-approved.
7.5 TDA does not charge commissions on Client earnings except in situations where such a commission has been discussed and agreed by parties beforehand and in writing.
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8. Confidentiality
8.1 TDA will not disclose or use the Client’s confidential information without authorization, except as required by law.
8.2 Confidentiality obligations extend beyond the termination of this Agreement.
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9. Ownership of Intellectual Property
9.1 Intellectual property developed under this Agreement remains the Client’s property.
9.2 TDA may not use the Client’s intellectual property without prior written consent.
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10. Return of Property
10.1 Upon termination, both parties will return property, documentation, and records belonging to the other party.
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11. Capacity and Independent Contractor
11.1 TDA acts as an independent contractor and not as an employee.
11.2 This Agreement does not establish a partnership or joint venture.
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12. Right of Substitution
12.1 TDA may subcontract obligations at its discretion while maintaining full responsibility for the subcontractor’s work.
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13. Autonomy
13.1 TDA retains full control over methods and decision-making related to the provision of services while remaining responsive to the Client’s reasonable needs.
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14. Equipment
14.1 TDA provides tools and resources at its own expense unless otherwise agreed.
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15. Exclusivity
15.1 The Client agrees not to engage competing agencies for similar services during the term of this Agreement without prior consent.
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16. Notice
16.1 All notices must be sent in writing to the contact details provided at the commencement of the Agreement.
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17. Indemnification
17.1 Except to the extent paid in settlement from any applicable insurance policies and as permitted by applicable law, the Client agrees to indemnify, defend, and hold harmless TDA (referred to as the “Contractor”) and its respective directors, shareholders, affiliates, officers, agents, employees, subcontractors, and permitted successors and assigns (collectively referred to as “Indemnified Parties”) against any and all claims, demands, lawsuits, losses, damages, liabilities, penalties, fines, punitive damages, expenses (including reasonable legal fees and costs), and other costs of any kind or amount whatsoever.
17.2 This indemnification applies to claims arising from or relating to:
• The Client’s acts or omissions, including negligence, misconduct, or breach of any representation, warranty, or obligation under this Agreement.
• Claims by third parties resulting from content or materials provided, submitted, or approved by the Client for use in media, publications, or commercial opportunities.
• Any libel, defamation, intellectual property infringement, or privacy violation claims arising from editorial contributions made by the Client to publications or other platforms, whether facilitated by TDA or otherwise.
• Harm or offence caused by materials created, submitted, or published on the Client’s behalf.
17.3 The indemnification obligations include, but are not limited to:
• Settling or contesting any legal proceedings or disputes.
• Reimbursing TDA and other Indemnified Parties for legal costs incurred in defending against claims, including any settlements or judgments awarded.
17.4 Limitations: The indemnification does not apply to claims, losses, or damages directly caused by the Contractor’s gross negligence, wilful misconduct, or breach of this Agreement.
17.5 Survival of Indemnification: The indemnification obligations outlined in this Section will survive the termination or expiration of this Agreement and remain in effect indefinitely.
17.6 Notification and Cooperation: In the event a claim arises for which indemnification is sought, TDA will:
• Notify the Client promptly of the claim in writing.
• Provide reasonable cooperation and support, at the Client’s expense, in defending or settling the claim.
• Allow the Client to assume control of the defence and settlement process, provided that TDA’s prior written consent is obtained for any settlement that imposes obligations or liabilities on TDA.
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18. Modification of Agreement
18.1 Any modifications must be agreed upon in writing by both parties.
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19. Severability
19.1 If any provision is deemed invalid or unenforceable, the remaining provisions will remain effective.
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20. Governing Law
20.1 This Agreement is governed by the laws of England.
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21. Waiver
21.1 A failure by either party to enforce any provision of this Agreement will not constitute a waiver of subsequent breaches.
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22. Entire Agreement
22.1 This Agreement constitutes the entire agreement between the parties and supersedes prior agreements.
23. Dispute Resolution
23.1 In the event of any dispute, claim, or disagreement arising from or in connection with this Agreement, both parties agree to attempt to resolve the matter amicably through informal discussions.
23.2 If the dispute cannot be resolved informally within 14 days, the parties agree to attempt to resolve the dispute through mediation or alternative dispute resolution (ADR) in good faith.
23.3 If the dispute remains unresolved after mediation or ADR, either party may pursue legal action in the courts of England and Wales, where this Agreement is governed.
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24. Non-Payment of Fees
24.1 Non-payment of any fees by the Client, as outlined in this Agreement, constitutes a material breach of contract.
24.2 If the Client fails to make payment within 14 days of the due date, all services provided by TDA will cease immediately, and TDA will not be required to continue any work or commitments until the outstanding fees are paid in full.
24.3 The Client remains liable for any unpaid fees, and TDA reserves the right to seek legal action to recover the outstanding amounts, including any additional costs incurred in the recovery process.
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25. Termination and Exit Clause
25.1 The Client may terminate this Agreement at any time after the initial three-month commitment period by providing written notice to TDA.
25.2 The Client must provide at least 30 days’ notice in writing before the termination becomes effective.
25.3 Upon termination, any outstanding fees owed by the Client up to the termination date will remain payable. All other obligations under the Agreement will cease, except for any clauses that expressly survive termination, such as confidentiality or indemnification.